FAQs

Underdog Global is a print-on-demand company, which means that all products are unique and produced only once ordered. This also means that returns and exchanges are not supported if you ordered the wrong size, color, or simply changed your mind. However, in case of a damaged product or a manufacturing error, Underdog Global offers a free replacement or a refund if you contact us within 15 days of product delivery with photos of the damaged product.

We have suppliers that we work with that have 30 days return policies. By providing us with notification that you'd like to return an item due to damage within 15 days, we can meet our obligation of providing notice to our suppliers within their 30-day timeframe.

We do! We love to hear about needs that aren't currently being served by other retailers.  If you have friends or family with a specific interest and would like a product designed with that interest in mind, our team will be happy to receive your request. Please send to info@underdogglobal.com.